Alliance Reporting Solutions and its predecessor companies have been court reporting in the Phoenix metropolitan area and throughout Arizona since 1973 under various structures and entity names including:
Cahn & Blain: 1973 – 1995
Atwood Reporting Service, LLC & Phoenix Videoconference Center, Inc.: 1995 – 2010
Freelance Captions, Inc., dba
Alliance Reporting Solutions & Phoenix Videoconference Center: 2010 – present.
Principals:
Melissa Gonsalves, CSR, RMR, CRR, CCP & CART
Director of Court Reporting Services
Melissa graduated from the California School of Court Reporting in 1984 and passed her California CSR exam in July of that year. She worked for two years as a deposition reporter in California before moving to Arizona in March of 1986. She went on to pass the RPR, RMR, CRR and the CCP exams. Each of these certificates represent an area of expertise that a reporter acquires outside of the academic setting and is a measure of the dedication Melissa brings to the reporting profession.
Melissa Gonsalves has worked in almost every area of the reporting field including 12 years in Maricopa County Superior Court and eight years as a closed-captionist and CART reporter, captioning news and sports programs for the benefit of the late-deafened and hard of hearing.
Melissa has also served in many offices of the Arizona Court Reporters Association, including that of President, and was awarded the Distinguished Service Award in 2002.
Mark Gonsalves, Electronics Engineering Degree, CLVS
Director of Technical Services
Mark Gonsalves graduated from ITT in 1987 with a degree in Electronics Engineering. Mark moved from Utah to Arizona in 1988 and went to work for General Motors at the Desert Proving Grounds working in the Vehicle Development Test Engineering Department implementing data acquisition systems and test instrumentation used in Research & Development.
In 2001, after leaving General Motors, Mark obtained the Certified Legal Video Specialist designation, which ensures that when you call on us to provide your videotaped depositions, your media will adhere to the evidentiary standards required for admission in court proceedings. Mark has also brought his careful attention to detail to our sister company, Phoenix Videoconference Center.
Mark and Melissa Gonsalves joined Marvin & Pam Atwood in the beginning of 2006 and began actively managing Atwood Reporting Services in June of that year.
Marvin Atwood passed away in December of 2008, leaving Mark and Melissa to continue to jointly manage both the court reporting and videoconferencing businesses.
David M. Lee, RMR CRR
Director of Client Development
David M. Lee has served over 20 years in the court reporting field and has a unique understanding of the needs of our clients. David has been the official reporter to three federal judges from Judge William D. Keller in Los Angeles to Judges Stephen M. McNamee and Roslyn O. Silver in Arizona.
During his time as a reporter, David has made sure to meet the needs of every attorney, whether that is realtime, expedited transcripts, rough drafts or dailies. David’s work and reputation has led him to reporting in London, Milan, Paris, Tel Aviv, Amman as well as Munich. David serves Alliance in a dual role, as reporter, and as Director of Client Development.
Josh Garling, Production Manager
Josh has been an integral part of the Alliance Reporting team for over five years. He currently heads the Production Department and assists with the day-to-day operations of Alliance Reporting. Josh is primarily responsible for ensuring a seamless transition through all stages of production of the finished transcript. His duties involve daily interaction with attorneys, paralegals and legal secretaries, preparation of all transcripts, ensuring prompt delivery whether by hand or by e-mail, as well as managing all archived records.
Amy Gulick, Adminstrative Assistant
Amy has been with Alliance Reporting for almost two years and has been in administration and customer service for almost eight years. Amy’s diverse background in accounts, customer service and administration has made her an invaluable part of our team here at Alliance, as Amy is responsible for coordinating our reporters schedules as well as meeting client demand for our services. If there is anything our clients need, Amy is there to help in any capacity; she doesn’t just work for Alliance, she works for you.
Sarah M. Griego, Office Manager
Sarah M. Lee, the newest addition to the Alliance Reporting team, has more than 15 years experience in quality assurance and administration and more than five years in management. Sarah’s main focus is ensuring that our clients have smooth, flawless service in every area, whether in videoconferencing, depositions or transcriptions. Sarah has culled most of her experience from working in managerial positions in three countries, and brings her unique knowledge to work for our clients in analytical and service capacities to make Alliance Reporting Solutions the best reporting firm in Arizona.
